Testimonials & Reviews
The Spine Institute of Southeast Texas
Orthopedic Surgeon location in Pearland, & Lake Jackson, TX
The Spine Institute of Southeast Texas always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 32 reviews with an average rating of 4.81 out of 5 stars. Please read what others are saying about The Spine Institute of Southeast Texas below, and as always, we would love to collect your feedback.
Gary P.
Submitted 05/10/23
Recipient of Cervical Spine Surgical procedure by Dr. Jones, the Fall of 2022. Six (6) months hence, had my third (3) One-On-One Follow Up Assessment with the Doctor. Superb Progress…The Staff, arrangements, process, and environment have all been outstanding. The Doctor displays Professional Acumen in all situations. His Knowledge, Care and Concern, suggestive insight and long range Vision of Wellness for the Patient is commendable. THX Dr. Jones! I’m going Golfing Soon… Highly Recommended and Appreciated. Ten (10) of Ten (10). Entire Team is Great.
Cheryl P.
Submitted 03/23/23
The 1star is strictly office visit related. There has not been one time I have not waited 45 + minutes with a set appt. Today my appt was 11:20 am, I was 8 minutes late. I still sat in the lobby for an hour and 10 minutes before being put in a room. Wait time in the room was an additional 15 minutes.
Dr Jones is a great physician/surgeon but something needs to be done about wait time
Cheryl P.
Submitted 03/22/23
Dr. Jones is great and office staff as well. My complaint would be to not have your surgery done at Heights Hospital location !!! My 1st procedure was done here and from beginning to end was horrible. The nursing staff , Anesthesia were very nonchalant, basically rude. I arrived at 6 am, my surgery was scheduled for 7:30. I sat in a room until almost 2 pm waiting. Mind you there are no TV’s in your room nor family area !!! I was supposed to have 2 IV’s but only had 1 until right before procedure when a surgical staff member brought it to the nurses attention. There is no cafeteria so my husband had to leave the facility to get food. It was basically dusk when I was discharged.
2nd complaint is not about Dr. Jones, it is how the hardware in my procedure failed. I had to to have a second surgery to correct this and I was charged for it, over 4500 dollars. In no way do I blame Dr Jones but I am extremely upset that I was charged for something that was not my fault !!!!
On the upside of the 2nd surgery I would definitely recommend the Memorial Herman Surgical Suites on Main St In Houston. Superior service from start to finish, on time, very concerned with comfort and pain levels. They called to check on me and make sure everything was ok where as the 1st location did not !!!!!!!
I would definitely recommend Dr. Jones , just don’t let the office schedule your procedure At Houston Heights Hospital.
Joseph K.
Submitted 02/12/23
I had spinal surgery 2 weeks ago. He did a fantastic job. I am 82 yrs old, and I am feeling like a 25 yr old man. He met all of my needs and was easy to contact if necessary. I highly recommend Dr Jones.
Russell V.
Submitted 02/06/23
Dr Tom Jones is very patient, understanding, and knowledgeable of neck and back pain and issues
Nicole M.
Submitted 01/11/23
Dr. Jones and his staff are amazing. He genuinely cares about you as a patient and takes the time to discuss all treatment options. My neck injury was a very long and painful journey before seeing Dr. Jones. I had two cervical discs replaced by Dr. Jones and I’m finally back to my feeling like myself again. No more pain! Simply put, Dr. Jones gave me my life back and I could not be more thankful.
Enriqueta G.
Submitted 10/20/22
I am fully recovered for my disc replacement surgery ( neck and lower back). Dr Jones identified the problem, had confidence in the procedure and he and all the others involved did and outstanding job taking care of me. Thank you Dr Jones, I’m so grateful. God bless.
Lea W.
Submitted 04/22/22
My father is 89 years old. He fell this past December and fractured 2 vertebrae. Dr.Jones was the only physician who returned my call for an appointment. A visit was scheduled and the procedure was the following week. He and his staff treated me and my father with professionalism,respect and a kind heart. I highly recommend Dr. Thomas Jones and his staff for any orthopedic needs.
MIke S.
Submitted 01/14/22
Dr. Jones is absolutely the best!! I have been in crippling, chronic pain for 10 years. I was referred to Dr. Jones for a laminectomy. Everyone in his office is incredibly kind, friendly and professional. The surgery was scheduled quickly and within two days (I'm serious) I feel TEN YEARS YOUNGER. I'm so incredibly happy with the surgery, Dr. Jones, his staff, and most of all what an amazing difference this has made in our lives. I'm really blessed and grateful for his skill and compassion. My wife and I are recommending him to EVERYONE we know! Thank you again and again, Dr. Jones and staff!
Thomas M.
Submitted 10/16/21
Was referred to Dr. Jones for surgery to implant an IT pump. Was met by a kind and helpful staff and a short wait time. Dr was informative about surgery and answered all questions without any rush. Surgery center he used was excellent with easy access. Surgery was completed without any problems and healed fast. He and his staff was easily available by phone or text, even on the weekend, to answer questions I had about my recovery. I could not have been more pleased. Many thanks to him and his staff, I highly recommend them.
Sybil M.
Submitted 07/18/21
I have been in pain for over 3 months, I couldn't sit or walk because of the leg pain. I was taking pain meds every 4 hours and was referred to Dr. Jones by doctor. Dr. Jones explained to me the cause of my pain better then any of the doctors before. I woke up from my procedure and I no longer had any leg pain and it's been 2 weeks and I am pain free thanks to Dr. Jones. I would recommend Dr. Jones to anyone with spine problems
Barbara T.
Submitted 06/05/21
For the past five years, I had pain in my lower back radiating down my right leg so great that I couldn't stand for more than 20 minutes before sitting down. Walking was getting progressively harder too. My pain management doctor Omar Munshi (who is also fantastic) recommended that I see Dr. Jones. He and his team (Beverly, Claudia, Nilda were the ones I interacted with most) are very talented, kind and compassionate, and highly professional and responsive, everything you'd want in your surgical team. Dr. Jones explained very clearly that lumbar anterior fusion and decompression surgery would fix the problem and eliminate the pain. My recovery was tough, and Dr. Jones, and his team helped me manage through it. Within six weeks, I turned the corner and started to feel better. No more pain, and I can functional normally--I can stand comfortably and walk for miles now. I am so glad I went through the surgery and came out the other side the better. I am very fortunate and grateful to have met Dr. Jones.
John W.
Submitted 06/03/21
I had first been referred to Fondren Orthopedics for my back issues by my family physician, but the Dr. there informed me my situation was too severe for him, but he knew a great Surgeon whom he thought would be perfect for my back, Dr. Thomas Jones.
From my first consultation through my continuing recovery, I am constantly impressed by the knowledgeable staff and professionalism in their treatment of my back issues.
During our first virtual consultation, Dr. Jones told me I would be up the day after my surgery. In my first activity after, I walked a quarter of a mile.
I will always recommend Dr. Jones to anyone suffering from back issues.
Alice Y.
Submitted 02/12/20
My experience with Dr. Thomas Jones has been absolutely amazing. All of his staff was very interested in my physical and mental comfort as well, always greeted with a smile as well as hardly any wait time. Dr.Jones is a true blessing! He has the best bedside manner and never rushes his visits, explains everything to you. I never was made to feel that caring for me was a burden. I had no reluctance to call and ask any questions, call backs were always prompt by Dr.Jones or his staff member Nilda who is an absolute Angel! On top of that my lower lumbar surgery is great so far! After being in pain for 20 years I can honestly say I am in no pain and more mobile than I have ever been in years. All I can say is THANK YOU Dr. Jones and your staff for everything you do and continue to do.
Taria A.
Submitted 02/06/20
Dr Jones exceeded my expectations. Dr Candace Burnette referred him with great confidence and he lived up to her description of excellence. His friendly demeanor, patience in his explanation of potential treatment and care was exceptional. He answered all of my questions and encouraged inquiries for any future concerns or questions. I am super satisfied with my initial visit and look forward to receiving the care and medical expertise he has to offer!!
Laura H.
Submitted 11/25/19
Wonderful Doctor and very kind, helpful staff.
It's made an uncomfortable surgery, while not pleasant, a bit easier.. And the hospital and surgical staff were so sweet and did everything possible for my comfort.
Thank ya'll so much!!
Andreas L.
Submitted 04/19/19
Had to have a second surgery after I did not listen to the doc and did something I should not have done .
The second surgery went of course with out any problems.
Again his bedside manners are A+, what you don't see to often anymore.
With him you still get individual care.
the Office staff and surgery nurse are 1st class.
At my age I been thru many doctors, but Dr Jones A+.
Just one advice, listen what he says and do what he says.
Thanks Dr.Jones
Rebecca D.
Submitted 03/17/19
Nice dr..
Brice H.
Submitted 03/17/19
I still hurt but everything seems to be working like it Supposed to
Andreas L.
Submitted 02/14/19
After my first back surgery by a different Doctor, my back problem came back after 5 month, so I choose to see another back surgent, Dr.Thomas Jones.
He took the time not just to repair my back problem but he also took the time to find the root cause of my issue. He is one of the most professional Doctor I dealt with.He has fantastic bedside manners, he took care of me from the start to finish.
He has the most wonderful office staff, who always greets you with a smile and are top notch.